Privacy Policy

At Bcom2Ecom Academy ("Bcom2Ecom", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase our products or services, communicate with us, or interact with any platform operated by Bcom2Ecom Academy.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you interact with us, we may collect the following types of information.

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Information
• Company or Business Name (where applicable)
• Country, State, or City
• Any information voluntarily submitted through forms, surveys, applications, consultation bookings, or support requests.

Account Information

If you register for any of our products or services, we may collect:

• Login credentials
• Purchased products
• Course progress
• Community participation
• Support history
• Account preferences

Payment Information

Payments are processed through secure third-party payment service providers.

We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

We may receive limited transaction-related information, including:

• Transaction ID
• Payment status
• Payment amount
• Payment date
• Billing details required for invoicing

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP Address
• Browser type
• Device information
• Operating system
• Website usage information
• Date and time of visits
• Referring website
• Pages visited
• Session information

We collect information when you:

• Visit our website.
• Purchase a product or service.
• Create an account.
• Fill out forms.
• Book a consultation.
• Join our community.
• Contact our support team.
• Subscribe to newsletters.
• Participate in surveys, webinars, or events.
• Interact with our advertisements or marketing campaigns.

We use your information to:

• Provide our products and services.
• Process purchases and payments.
• Deliver digital products.
• Schedule consultations and mentorship sessions.
• Provide customer support.
• Improve our website and services.
• Respond to enquiries.
• Send important service-related communications.
• Send newsletters and educational content (where permitted).
• Improve security and prevent fraud.
• Comply with legal obligations.

We only use your information for legitimate business purposes consistent with this Privacy Policy.

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Understand website traffic.
• Analyze visitor behavior.
• Enhance user experience.
• Support marketing and advertising activities.

You may disable cookies through your browser settings; however, certain website features may not function properly.

To operate our business efficiently, we may use trusted third-party service providers, including but not limited to:

• Payment service providers
• Email communication platforms
• CRM and customer support systems
• Webinar and meeting platforms
• Analytics providers
• Cloud hosting services
• Marketing and advertising platforms

These providers may process information on our behalf solely for the purpose of delivering their respective services.

We encourage you to review the privacy policies of these third-party providers before using their services.

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

• To provide our products and services.
• With trusted service providers acting on our behalf.
• To comply with legal obligations.
• To protect our legal rights.
• To investigate fraud or security concerns.
• With your consent.

We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Deliver our services.
• Maintain customer records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

If you subscribe to our newsletter or provide your contact information, we may send you:

• Educational content
• Business updates
• Product announcements
• Promotional offers
• Event invitations

You may unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us directly.

Please note that essential service-related communications may still be sent even if you opt out of promotional messages.

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information, where legally permissible.
• Withdraw consent for certain processing activities.
• Opt out of marketing communications.
• Request clarification regarding how your information is used.

Requests may be submitted through the contact details provided below.

Our products and services are intended for individuals who are at least 18 years of age or who use our services under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided us with personal information, please contact us so that appropriate action can be taken.

Our website may contain links to third-party websites, tools, or services.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The latest version will always be available on our website with the updated Last Updated date.

Your continued use of our website after changes become effective constitutes your acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Bcom2Ecom Academy
Website: www.bcom2ecom.in
Email: support@bcom2ecom.in
Phone: +91 96771 21653