Refund Policy

At Bcom2Ecom Academy ("Bcom2Ecom", "we", "our", or "us"), we strive to provide high-quality educational products, digital resources, and professional services.

We encourage you to carefully review the product or service description before making a purchase. By purchasing any product or service from Bcom2Ecom Academy, you acknowledge that you have read, understood, and agreed to this Refund Policy.

As many of our offerings consist of digital products, online educational content, personalized consultations, mentorship programs, and customized professional services, refunds are subject to the conditions outlined in this policy.

Any refund request outside the conditions stated below shall be reviewed solely at the discretion of Bcom2Ecom Academy.

We offer a 3-day refund period for eligible online courses from the date of purchase.

To qualify for a refund:

• The refund request must be submitted within three (3) calendar days from the date of purchase.
• The customer must have completed less than 20% of the course content, as determined by our learning platform.

Refund requests that do not satisfy both of the above conditions will not be eligible for a refund.

Upon approval of a refund:

• Course access will be revoked.
• Community access will be removed.
• Access to downloadable resources, bonuses, and any included digital content will be terminated.

Digital products include, but are not limited to:

• eBooks
• PDFs
• Templates
• Checklists
• Downloadable Resources
• Business Tools

Due to the nature of digital products, all purchases are final.

Once access or download has been provided, no refunds, exchanges, or cancellations will be available.

Registration fees for live workshops, webinars, and training programs are generally non-refundable.

If Bcom2Ecom Academy cancels or reschedules an event, participants may be offered one of the following, depending on the circumstances:

• Access to the rescheduled session
• Credit towards another eligible program
• Refund, where applicable

Consultation services include, but are not limited to:

• Business Consultation
• Shopify Consultation
• International LLC Guidance
• Indian Business Registration Guidance
• Strategy Sessions

Consultation sessions may be rescheduled once, provided the request is made at least 24 hours before the scheduled session.

Requests made after the scheduled session has started or failure to attend without prior notice shall be treated as a No-Show.

Consultation fees are non-refundable after the consultation has been completed or after the permitted rescheduling opportunity has been used.

Mentorship programs involve personalized guidance, dedicated support, and reserved time.

Once a mentorship program has commenced, fees paid are generally non-refundable due to the personalized nature of the service.

Any exceptional requests shall be reviewed solely at the discretion of Bcom2Ecom Academy.

Website development projects are customized services developed specifically for each client.

If a cancellation request is received before the project has commenced, Bcom2Ecom Academy may approve a full or partial refund after deducting applicable payment processing charges or administrative costs, where applicable.

Once project planning, requirement gathering, design, development, or implementation has commenced, refund eligibility shall be determined based on the stage of completion and the work already performed.

Any third-party expenses already incurred, including premium themes, domains, hosting, paid apps, plugins, or other external services, are non-refundable.

Products or services purchased under promotional pricing, limited-time offers, discounts, bundle offers, or special campaigns remain subject to this Refund Policy unless expressly stated otherwise.

If you believe you have been charged more than once for the same transaction, please contact us immediately.

Verified duplicate payments will be refunded through the original payment method after verification.

If a payment fails but the amount has been debited from your account, the refund process is generally handled by your payment provider or banking institution.

If you require assistance, please contact our support team and we will help verify the transaction status.

To request a refund, please contact us at support@bcom2ecom.in within the applicable refund period.

Please include the following information:

• Full Name
• Registered Email Address
• Order ID or Transaction ID
• Product or Service Purchased
• Reason for the Refund Request

Incomplete requests may take longer to process.

If a refund request is approved, the refund will generally be processed through the original payment method.

Processing timelines may vary depending on your payment provider, bank, or financial institution.

Bcom2Ecom Academy reserves the right to refuse refund requests where there is reasonable evidence of:

• Abuse or misuse of this Refund Policy
• Fraudulent activity
• Excessive refund requests
• Violation of our Terms & Conditions
• Any attempt to obtain products or services through dishonest means

We may update or modify this Refund Policy from time to time to reflect changes in our products, services, business practices, or legal requirements.

The latest version will always be available on our website with the updated Last Updated date.

If you have any questions regarding this Refund Policy or wish to submit a refund request, please contact us:

Bcom2Ecom Academy
Website: www.bcom2ecom.in
Email: support@bcom2ecom.in
Phone: +91 96771 21653