Shipping & Delivery Policy

At Bcom2Ecom Academy ("Bcom2Ecom", "we", "our", or "us"), we primarily provide digital products, online educational programs, consultation services, mentorship, and professional services. As most of our offerings are delivered electronically, this Shipping & Delivery Policy explains how and when customers can expect to receive access to the products and services they purchase.

By purchasing any product or service from Bcom2Ecom Academy, you agree to this Shipping & Delivery Policy.

Digital products include, but are not limited to:

• eBooks
• PDFs
• Templates
• Checklists
• Downloadable Resources
• Business Tools

Upon successful payment verification, access to digital products is generally provided immediately or within 24 hours.

Delivery may be made through:

• Email
• Customer Dashboard
• Download Link
• Other digital delivery methods provided by Bcom2Ecom Academy

Access to online courses is generally provided immediately after successful payment confirmation.

In certain cases, activation may take up to 24 hours, depending on payment verification or technical processing.

Course access details will be sent to the registered email address or made available through the student dashboard.

Where a purchased product includes access to a private student community, community access is generally provided within 24 hours after successful payment verification.

Customers are responsible for joining the community using the instructions provided by Bcom2Ecom Academy.

For workshops, webinars, or live training sessions, joining instructions, schedules, and relevant access details will be shared with registered participants before the event through email or other official communication channels.

For consultation calls, mentorship sessions, and business guidance services:

• Appointment confirmation will be shared after successful payment.
• Scheduling is subject to mutual availability.
• Customers are responsible for attending the scheduled session at the agreed date and time.
• Rescheduling requests shall be governed by our Refund Policy and any service-specific terms.

Website development projects commence after:

• Payment confirmation (or agreed advance payment).
• Completion of the requirement gathering process.
• Receipt of all necessary information, content, credentials, and approvals from the client.

Project timelines vary depending on the scope, complexity, and client responsiveness.

An estimated delivery timeline will be communicated before or during project initiation.

Delays caused by incomplete information, pending approvals, or client-requested changes may extend the delivery timeline.

While we strive to deliver all products and services within the stated timelines, delays may occasionally occur due to:

• Payment verification
• Technical issues
• System maintenance
• High order volumes
• Client-related delays
• Circumstances beyond our reasonable control

Where applicable, we will make reasonable efforts to keep customers informed.

If you do not receive access to your purchased product or service within the expected timeframe, please contact our support team.

We will investigate the issue and take appropriate steps to ensure successful delivery.

To ensure timely delivery, customers are responsible for:

• Providing accurate contact information.
• Providing a valid email address.
• Checking spam or junk folders for delivery emails.
• Providing all required project information and approvals promptly.
• Responding to communication requests where necessary.

Failure to provide required information may result in delays.

Bcom2Ecom Academy reserves the right to modify this Shipping & Delivery Policy at any time.

The latest version will always be available on our website with the updated Last Updated date.

If you have any questions regarding this Shipping & Delivery Policy or experience any issues with the delivery of your products or services, please contact us:

Bcom2Ecom Academy
Website: www.bcom2ecom.in
Email: support@bcom2ecom.in
Phone: +91 96771 21653